Support

Support for the software is provided at the official Discord server in English and German.

Support is provided to the customer and a second person that can be chosen at the customers discretion.

Support is provided for, but not limited to:
- Installation of the software
- Configuration of the software
- Problems revolving directly around the software (errors, bugs, glitches)

Support can be provided in the following forms:
- text chat
- voice call
- voice call with screenshare

Support for the software will be terminated under the following conditions:
- The online store closes.
- The software is no longer being sold.

The customer can be excluded from support when infringing upon this license or breaking any rule in the Discord server or in Discord in general. Not providing necessary information after repeated requests can also lead to exclusion. Should this happen and a second person had been chosen for support, they will also be excluded from support.

If the customer has been excluded from support, support can be reinstated by resolving any previously arisen issues.

All liability claims no longer apply if changes have been made to the software by the customer.